Paytree Group Limited and its affiliates and third-party service
providers (“Paytree”) may need to provide you with certain communications, notices,
agreements, billing statements, or disclosures in writing (“Communications”) regarding our
Services. Your agreement to this E-sign Consent confirms your ability and consent to receive
Communications electronically from Paytree, its affiliates, and its third-party service
providers, rather than in paper form, and to the use of electronic signatures in our
relationship with you (“Consent”). If you choose not to agree to this Consent or you
withdraw your consent, you may be restricted from using the Services.
Electronic Delivery of Communications and Use of Electronic Signatures
Under this Consent, Paytree may provide all Communications electronically
by email, by text message, or by making them accessible via Paytree websites or
applications. Communications include, but are not limited to, (1) agreements and policies
required to use the Services (e.g. this Consent, the Paytree Privacy Notice, the Paytree
Merchant Agreement, the Paytree Commercial Entity Agreement, and the Paytree eCommerce
Agreement), (2) payment authorizations and transaction receipts or confirmations, (3)
account statements and history, (4) and all federal and state tax statements and documents.
We may also use electronic signatures and obtain them from you.
To access and retain the electronic Communications, you will need the
A computer or mobile device with Internet or mobile connectivity.
For desktop website-based Communications:
Recent web browser that includes 256-bit encryption;
The browser must have cookies enabled. Use of browser extensions may impair full
website functionality; and
A recent device operating system that supports text messaging, downloading, and
applications from the Apple App Store or Google Play store; and
The most recent versions of Apple Safari or Google Chrome on iOS or Google Chrome
for Android OS.
Access to the email address used to create an account for Paytree Services.
Sufficient storage space to save Communications and/or a printer to print them.
If you use a spam filter that blocks or re-routes emails from senders not listed in your
email address book, you must add firstname.lastname@example.org to your email address book.
Paper Delivery of Communications
You have the right to receive Communications in paper form. To request a
paper copy of any Communication at no charge, please write to Paytree Group Limited,
Nairobi, 00100, 12210, Kenya, Attn: Customer Support - Legal (“Paytree Address”) within 180
days of the date of the Disclosure, specifying in detail the Communication you would like to
receive. For the avoidance of doubt, requesting a paper copy of any Communication, in and of
itself, will not be treated as withdrawal of consent to receive electronic Communications.
Withdrawal of Consent to Electronic Communications
You may withdraw your consent to receive electronic Communications at any
time, by writing to the Paytree Address. However, withdrawal of your consent to receive
electronic Communications may result in termination of your access to Services. Any
withdrawal of your consent will be effective after a reasonable period of time for
processing your request, and Paytree will confirm your withdrawal of consent and its
effective date in writing (either electronically or in paper form).
Updating Your Email Address
You can change your email address by writing to the Paytree Address. You
may also be able to change your email address yourself through the Services.